| A
feel-good style can be a symptom of unawareness or lack of caring. Fernando Flores |
|
| But every company of
the future is going to be in the business of exquisite care - which
means quick turnaround time and convenience. To deliver exquisite care,
you need an organization that coordinates well and listens well. Fernando
Flores |
|
| Hope is the raw
material of losers. Fernando
Flores |
|
| I made my own
assessment of my life, and I began to live it. That was freedom. Fernando
Flores |
|
| I never blamed
Pinochet, or my torturers, or external circumstances. Fernando
Flores |
|
| I never told a victim
story about my imprisonment. Instead, I told a transformation story -
about how prison changed my outlook, about how I saw that communication,
truth, and trust are at the heart of power. Fernando
Flores |
|
| Our best comes out when
we have honest discussions. Fernando
Flores |
|
| Our worst comes out
when we behave like robots or professionals. Fernando
Flores |
|
| That's why we're doing
this, to defend our traditions a little. I don't have anything against
it (Halloween), but it's not our tradition. Fernando
Flores |
|
| When I left prison, I
had to figure out how to embrace my past. Fernando
Flores |
|
| When trust improves,
the mood improves. Fernando
Flores |
|
| You have one big
mythology in your favor: Everyone believes that you Europeans are
impeccable. But I know you are jerks. Fernando
Flores |
|
| You have to be able to
risk your identity for a bigger future than the present you are living.
Fernando
Flores |